P&N will track and report to the court all email delivery attempts. If an item is returned as undeliverable, commonly referred to as a “bounce,” the reason is noted. If the email address flags as non-existent, also known as a “hard bounce,” then no additional attempts to deliver the email notice to that email address will be made.
“Soft bounces” include responses that indicate a full inbox, an internet service provider blocked or deferred the attempt, and any other circumstances that prevent delivery. To limit the number of undelivered emails due to soft bounces, P&N will attempt to re-send these emails for 72 hours. If the email remains undeliverable after 72 hours, no additional attempts will be made to reach that email address.