EisnerAmper will track and report to the court all email delivery attempts. If an item is returned as undeliverable, commonly referred to as a “bounce,” the reason is noted. If the email address flags as non-existent, also known as a “hard bounce,” then no additional attempts to deliver the email notice to that email address will be made.
“Soft bounces” include responses that indicate a full inbox, an internet service provider blocked or deferred the attempt, and any other circumstances that prevent delivery. To limit the number of undelivered emails due to soft bounces, EisnerAmper will attempt to re-send these emails for 72 hours. If the email remains undeliverable after 72 hours, no additional attempts will be made to reach that email address.